Frequently Asked Questions
How do I cancel my appointment?
How do I reschedule my appointment?
To reschedule, first cancel your appointment, then follow the instructions for scheduling on our website.
Where is the office?
What methods can I use to pay for my appointment?
You may use check, cash, or credit card. Cash and check are preferred. Payments are expected at time of service.
Can I bring my children?
Yes! Children are always welcome.
Where can I find contact information such as your fax, number, or address?
All contact information can be found on our "Contact" at www.arcamh.net/contact
What should I do if I have an emergency?
If you are unable to reach us by phone or email, or if there is a dire situation, please call 911 or go to your nearest emergency room.
What insurance do you take? Do you accept self-pay?
We accept Blue Cross Blue Shield and Tufts commercial insurance only. We do accept self-pay and rates are based on a sliding scale.
What if I am unable to get in contact with you?
We are very diligent about responding to phone calls and emails during business hours. If you have not received an email response within one business day, please check your spam folder. In particular, if you have a Comcast email, correspondences have been known to disappear or go to spam. Please contact us by phone if there is any concern I have not received your message.